26bd Terms and Conditions

1 General Provisions

26bd is an online gaming and betting platform that provides a safe and entertaining environment for users in Bangladesh. By accessing 26bd services through the website, mobile app, or any digital channel, you agree to all the rules and terms described below.

These terms may be available in both Bengali and English. However, in the event of any dispute, the Bengali version will be considered authoritative. 26bd reserves the right to change these terms at any time without prior notice. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

If you disagree with any part of these terms, please refrain from using the 26bd platform and contact our support team to close your account.

2 Account Registration and Management

To open an account on 26bd, users must provide accurate and complete personal information. 26bd reserves the right to cancel accounts where false or incomplete information has been provided.

2.1 Registration Process

• Each person may open only one account. Attempting to open multiple accounts may result in all accounts being cancelled.
• You must use your own phone number and email address when creating an account — use of third-party details is not permitted.
• You are solely responsible for keeping your account login details secure.
• Any unauthorised access to your account must be reported to 26bd immediately.

2.2 Identity Verification (KYC)

26bd may verify a user's identity to ensure the financial security of the platform. Valid government-issued documents such as a national ID card, passport, or driving licence may be requested for verification. 26bd reserves the right to hold withdrawals until verification is complete.

3 Age Limit and Eligibility

You must be at least 21 years old to create an account on 26bd and to participate in any gaming or betting activity. Providing false information about your age may result in account closure and forfeiture of deposited funds.

• If a user is identified as a minor, their account will be closed immediately.
• Parents and guardians are requested to ensure that their minor children cannot access this platform.
• 26bd is committed to child protection and takes active steps to prevent minors from gaming.

4 Deposits and Withdrawals

4.1 Deposit Rules

You can use bKash, Nagad, Rocket, and bank transfer to deposit funds on 26bd. The minimum deposit amount for all payment methods is ৳300. Deposits are generally processed instantly.

• You must use only payment methods registered in your own name.
• Use of third-party payment methods is strictly prohibited.
• All transactions are conducted in Bangladeshi Taka (BDT / ৳).
• No interest is paid on deposited funds.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests generally take between 10 and 45 minutes to process.

• Completing verification may be mandatory before a withdrawal can be made.
• Withdrawals may be pending until the wagering requirements of any applicable bonus have been met.
• Withdrawals can only be made to payment methods registered to your account.
• 26bd reserves the right to hold withdrawals in cases of suspicious activity.

4.3 Anti-Money Laundering

26bd follows strict policies to prevent money laundering. 26bd has the right and responsibility to notify the relevant authorities if any suspicious transaction is identified.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus, giving you a total balance of ৳2,000. A 15x wagering requirement applies to this bonus.

5.2 General Bonus Terms

• Each bonus has its own wagering requirements, which will be clearly stated in the offer details.
• Bonuses apply to one account only — claiming multiple bonuses from the same device, IP address, or household is prohibited.
• Bonus funds cannot be withdrawn until wagering requirements have been completed.
• 26bd reserves the right to change, suspend, or cancel any promotional offer at any time.
• If evidence of bonus fraud or abuse is found, the bonus will be forfeited and the account may be cancelled.
• 26bd's decision on bonus claims is considered final.

6 Gaming Rules

All games offered on 26bd operate using fair and certified Random Number Generator (RNG) technology. As a result, the outcome of every game is completely fair and independent.

6.1 General Gaming Policy

• If a technical fault causes an abnormal game result, 26bd reserves the right to void that game's outcome.
• If your internet connection is lost during a game, the result is saved on the server and will be visible once you reconnect.
• Any attempt to manipulate or hack 26bd's software or systems during gameplay is strictly prohibited.
• Gaming session records are kept for at least three months and are used as a reference in the event of a dispute.

6.2 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. Additional restrictions may apply when betting with bonus funds.

7 Prohibited Activities

The following activities are strictly prohibited on the 26bd platform and may result in immediate account cancellation as well as legal action:

• Creating multiple accounts to claim bonus benefits
• Operating an account using another person's identity
• Attempting to gain unauthorised access to the platform's software or systems
• Using bots, scripts, or automation software to influence game outcomes
• Engaging in fraudulent collusion with other users
• Using third-party funds or stolen payment cards
• Using the platform for money laundering or terrorist financing
• Exploiting vulnerabilities or errors in the platform

8 Account Suspension and Closure

8.1 Closure by 26bd

26bd may suspend or close any account for the following reasons:

• Breach of any provision of these terms
• Fraudulent or dishonest behaviour
• Failure to complete identity verification
• Identification as a minor
• Extended inactivity (more than 12 months)

8.2 Closure by the User

Any user may close their account at their own discretion. To do so, contact our support team via 24/7 live chat or email. Any remaining balance is withdrawable before account closure, subject to the terms of any applicable bonus.

9 Responsible Gaming

26bd makes responsible gaming its highest priority. We believe gaming is a form of entertainment and should never be treated as a primary source of income or a solution to financial problems.

• Users can set their own limits on deposits, spending, and losses.
• The self-exclusion feature allows you to temporarily close your account for a set period.
• If signs of gaming addiction appear, we recommend seeking professional support.
• For more details on responsible gaming, visit our Responsible Gaming page.

10 Privacy and Data Protection

Protecting your personal information is very important to us. 26bd uses SSL encryption technology to keep all data secure. Your information is not sold to third parties.

For full details on how we collect, use, and store data, please read our Privacy Policy. By using the platform, you also consent to that policy.

• Your information may be processed for the purposes of account verification and fraud prevention.
• Certain information may be shared with the relevant authorities to meet legal obligations.
• You have the right to review and correct the information stored in your account.

11 Intellectual Property

All content on the 26bd platform — including logos, designs, text, graphics, software, and other elements — is under the exclusive intellectual property of 26bd and all rights are reserved.

• Reproducing, redistributing, or using any content for commercial purposes without written permission from 26bd is prohibited.
• Third-party game software used on the platform is covered by the intellectual property of the respective provider.
• Limited permission is granted to use the platform for personal and non-commercial purposes.

12 Limitation of Liability

26bd always strives to provide a safe and reliable service. However, 26bd's liability is limited in the following areas:

• Losses arising from internet disconnection or issues with third-party services
• Service interruptions caused by natural disasters or other unavoidable circumstances
• Losses caused by the user's own negligence or error
• Issues arising from the use of third-party links or services

In the event of any technical issue, 26bd is committed to providing a reasonable resolution and compensation will be considered where applicable.

13 Changes to Terms

26bd may change, amend, or update these terms and conditions at any time. For significant changes, users will be notified by email or through the platform.

Continuing to use the platform after changes are published will be considered acceptance of the new terms. For this reason, it is recommended that you review this page regularly.

14 Dispute Resolution

For any dispute or complaint, please contact our support team first. We are committed to resolving all complaints in a fair and timely manner.

14.1 Complaints Process

• Submit your complaint first via live chat.
• If necessary, send a detailed description and evidence by email.
• 26bd will generally respond to complaints within 3-5 business days.
• In complex cases, additional time may be required for investigation.

14.2 Final Decision

26bd's decision on matters relating to gaming results and bonuses will be considered final. However, any valid complaint regarding financial transactions will have the opportunity to be reconsidered.

15 Contact & Support

If you have any questions or comments about these terms and conditions, please contact our support team:

• 24/7 Live Chat Support — speak directly in Bengali on the platform
• Email: [email protected]

Our Bengali-speaking support team is always here for you. For more information, visit the FAQ page or learn about us on the About Us page.